Legal
Terms & conditions
The basis on which we quote, confirm and run trips. If anything here is unclear before you book, ask us and we will explain it in writing.
Last updated: 10 November 2026
1. About these terms
These terms apply to enquiries, quotations and bookings made with KayinaatTrip, a tour operator based in Skardu, Gilgit-Baltistan, Pakistan. By confirming a trip you accept them on behalf of everyone travelling in your group.
2. Enquiries and quotations
A booking request submitted through this website is an enquiry, not a confirmed reservation. We will check availability, dates and current conditions, then reply with a written quotation. A trip is confirmed only when we have confirmed the arrangements with you in writing and any agreed deposit has been received.
Prices are quoted in Pakistani Rupees (PKR) unless stated otherwise. Quotations include the services listed in the itinerary and exclude anything not listed, such as international flights, visas, travel insurance, personal expenses, tips and optional activities.
3. Prices and payment
Prices can change before confirmation because of hotel rates, transport costs, permits or currency movements. Once a trip is confirmed and any deposit is paid, the price for the confirmed services is fixed unless you ask us to change the arrangements.
We do not take card payments through this website. Payment methods, deposit amounts and due dates are set out in your written quotation. Please keep the receipt we issue for every payment.
4. Changes and cancellation
If you need to change dates or arrangements, tell us as early as possible. We will do our best to accommodate changes subject to availability. Any difference in cost will be quoted before the change is made.
If you cancel, cancellation charges depend on the commitments already made on your behalf — hotels, transport, guides and permits often have their own deadlines. The applicable charges are set out in your quotation and confirmed in writing before you pay a deposit. We recommend travel insurance that covers cancellation.
5. Changes caused by weather, roads or safety
Mountain travel in Gilgit-Baltistan is affected by weather, landslides, road closures, flight cancellations and other conditions outside our control. If a route becomes unsafe or inaccessible, we may need to change the itinerary, substitute a comparable arrangement or, where that is not possible, discuss alternatives with you.
We do not control domestic flights, border openings or government permissions. Where a third-party service fails, we will help you rearrange the trip, but we are not responsible for the third party's own failure.
6. Travel documents, permits and insurance
You are responsible for a valid passport, any required visa, and any permit or registration needed for your nationality and route. We can advise on local requirements and arrange permits that are part of the quoted itinerary, but we cannot guarantee approval by the authorities.
You are strongly advised to hold travel insurance covering medical treatment, evacuation, cancellation, delay and loss of belongings. High-altitude areas and remote roads make this especially important.
7. Health, altitude and fitness
Some itineraries reach altitudes above 4,000 m. Tell us about any medical condition, pregnancy, allergy or mobility requirement before booking so we can advise honestly on suitability. Follow your guide's advice on acclimatisation, hydration and pace. We may adjust or stop an activity if continuing would be unsafe.
8. Conduct and group travel
Please respect local customs, religious sites, wildlife and other travellers. Illegal drugs, weapons and behaviour that endangers the group are not permitted. We may end a person's participation in a trip in serious cases, without refund, where their behaviour makes the trip unsafe or unworkable.
9. Liability
We take reasonable care in selecting guides, drivers, hotels and transport providers. To the extent permitted by law, we are not liable for loss, injury or delay caused by events outside our reasonable control, or by your own acts or omissions. Nothing in these terms limits liability that cannot be limited by law.
Adventure activities carry inherent risk. You participate in treks, jeep journeys, lake trips and similar activities at your own risk, and should follow all safety instructions given by our staff.
10. Photographs and privacy
We sometimes photograph trips for our website and social media. If you prefer not to appear, tell your guide or email us and we will respect your request. Our privacy policy explains how we handle your personal data.
11. Contact
Questions about these terms, a quotation or a booking can be sent to admin@kayinaattrip.com or by phone on +92 343 2709598.